Privacy Policy
1. Introduction
Bunny Guru is a brand operated by Hercules Protection LLC (hereafter referred to as the Company, we, us, or our). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://www.bunnyguru.hair, use our services, or otherwise engage with us in the course of our business as a computer systems design and related services provider.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide when you fill out our contact form, request a consultation, subscribe to communications, or otherwise interact with us. This may include:
- Full name
- Email address
- Phone number
- Company name and job title
- Project details and business requirements you describe in messages
- Subject of inquiry selected from our dropdown menu
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Referring and exit pages
- Date and time of access
- Pages viewed and time spent on each page
- Clickstream data and navigation patterns
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser. You may configure your browser settings to refuse all or some cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To respond to your inquiries, provide quotes, deliver consulting and systems design services, and communicate with you about your projects.
- Business Operations: To operate, maintain, and improve our website and services, including analytics and performance monitoring.
- Marketing Communications: To send you information about our services, promotions, and company updates, but only where you have consented or where permitted by applicable law. You may opt out of marketing emails at any time using the unsubscribe link provided in each message.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
- Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities or security incidents.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and processing your personal information depends on the specific context in which we collect it. We process your data only when:
- You have given us explicit consent to do so for a specific purpose.
- Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Processing is necessary for compliance with a legal obligation to which we are subject.
- Processing is necessary for the purposes of our legitimate interests or those of a third party, provided those interests are not overridden by your data protection rights.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may engage trusted third-party vendors to perform services on our behalf, such as website hosting, analytics, email delivery, and customer relationship management. These providers are contractually bound to protect your data and use it solely for the purposes we specify.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your data.
- Legal Requirements: We may disclose your information if required to do so by law, court order, subpoena, or in response to a valid request by a government or law enforcement authority.
- Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Hercules Protection LLC, our clients, or the public.
6. Cookies Policy
Our website uses the following categories of cookies:
- Essential Cookies: Necessary for the website to function properly, such as maintaining session state and security. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics for this purpose.
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
You can manage your cookie preferences through your browser settings. Most browsers allow you to view, block, and delete cookies. Instructions vary by browser; consult your browser help documentation for details.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS (Transport Layer Security).
- Secure server infrastructure with access controls and authentication.
- Regular security assessments and vulnerability testing.
- Employee training on data privacy and security practices.
- Physical security controls at our facilities.
However, no method of electronic storage or transmission over the Internet is 100 percent secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When determining retention periods, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether those purposes can be achieved through other means. In general:
- Contact form submissions and inquiry records are retained for up to three years after your last interaction with us.
- Business and project records are retained in accordance with applicable legal and contractual obligations, typically for up to seven years.
- Website analytics data is retained for up to 26 months.
9. Your Data Protection Rights
9.1 California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information. Subject to certain exceptions, you have the right to:
- Right to Know: Request that we disclose what personal information we collect, use, disclose, and sell about you. You may request this information up to twice in a 12-month period.
- Right to Delete: Request deletion of your personal information that we have collected, subject to certain exceptions such as completing a transaction or complying with a legal obligation.
- Right to Correct: Request correction of inaccurate personal information we maintain about you.
- Right to Opt Out: We do not sell or share your personal information for cross-context behavioral advertising. Should this change, we will provide a clear opt-out mechanism.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To exercise your California privacy rights, please contact us using the information in Section 12. We will verify your identity before processing your request, which may require you to provide sufficient information to confirm you are the person about whom we collected data.
9.2 European Economic Area and UK Rights (GDPR)
If you are in the EEA or UK, you have the following rights under the General Data Protection Regulation:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restrict Processing: Request limitation of how we use your data.
- Right to Data Portability: Receive your data in a structured, commonly used format and transmit it to another controller.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Withdraw previously given consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.
10. Childrens Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data without parental consent, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the contact details below.
11. International Data Transfers
Hercules Protection LLC is based in the United States. Your information may be transferred to, stored in, and processed in the United States or other countries where our service providers maintain facilities. These jurisdictions may have data protection laws that differ from those in your country of residence. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law. Where required, we implement Standard Contractual Clauses or other lawful transfer mechanisms.
12. Third-Party Websites
Our website may contain links to third-party websites, plugins, and services that we do not own or control. We are not responsible for the privacy practices, content, or security of any third-party site. We encourage you to review the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by Bunny Guru and Hercules Protection LLC.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the updated policy on this page and update the Last updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Hercules Protection LLC10182 Greenwood Ave
Montclair, CA 91763-3706
United States
Email: erhardt@bunnyguru.hair
Phone: (971) 351-9085
Website: https://www.bunnyguru.hair
We will respond to all privacy-related inquiries within 30 calendar days, or sooner where required by applicable law.